CANCELLATION POLICY
Please contact us if it is necessary to change or cancel your order. Changes to or cancellation of your order cannot be made if it has entered the shipping process. Please phone or email us to inquire about changes or cancellations.
REFUND POLICY
No refunds are issued on purchases from esteffe.com.
However, If you are not completely satisfied with your purchase you may return the item(s) within 10 days from the date of purchase for a CREDIT towards a future purchase from esteffe.com. Credit excludes Shipping and Handling charges.
Contact us via email or by phone to request a Code which MUST ACCOMPANY THE RETURN OF THE ORIGINAL PURCHASE (no returns for credit will be accepted without a Code).
Note: We cannot accept the return any item if there are indications that it has been worn, used or damaged.
Returns for credit must be sent via insured UPS or Priority Mail to the following address:
estéffe
16571 Park Lane Dr.
Los Angeles, CA 90049
Once your return has been received and the credit to esteffe.com issued, you will be notified by email.
